Terms and conditions of sale and house rules

1. Presentation

The Direction de la Formation Continue - DFC - of the Institut National des Langues et Civilisations Orientales - INALCO - is a professional training organization (Déclaration d'activité n° 1175P06275) headquartered at Inalco at 65 rue des Grands Moulins - 75013 PARIS. (SIRET no. 19753488600092)

The Inalco Continuing Education Department develops, offers and delivers training courses, either face-to-face or by distance learning or blended learning (combining face-to-face and distance learning). Some of these courses lead to diplomas.

2. Purpose

These general terms and conditions of sale apply to all orders for training courses organized by Inalco's Continuing Education Department.
The act of placing an order, in particular by sending a registration form, order form or agreement, implies the signatory's full and unreserved acceptance of these general terms and conditions of sale.

Any condition to the contrary, and in particular any general or specific condition opposed by the Participant, shall not prevail over the present conditions, unless formally accepted in writing by Inalco's Continuing Education Department, regardless of the time at which it may have been brought to its attention.
The fact that the DFC does not avail itself of any of these GTC at a given time may not be interpreted as a waiver of the right to avail itself of them at a later date.

The trainee also acknowledges that, prior to any registration, he/she has benefited from sufficient information and advice from the DFC, enabling him/her to ensure that the training program is suited to his/her needs.

3. Registration

Any registration for a training session will be taken into account provided that it is paid for and formalized according to the terms and conditions indicated on our inalco continuing education website or in our general brochure.

From level 2 onwards, completion of a self-assessment test is mandatory before finalizing registration. The tests are available online, on the pages dedicated to each language. No change of level will be possible after the start of the course if this test has not been completed prior to registration.

Our courses in Arabic, Chinese, Japanese and Russian can be financed via the CPF.

All our courses are eligible for reimbursement by the employer and/or OPCO and Pôle Emploi. However, each funding body is free to decide whether or not to cover the cost, according to its own criteria.

To finance the training, the company must return the quotation drawn up by the DFC with its signature and stamp for agreement after filling in all the compulsory sections.

4. Payment

Prices are not subject to VAT.

They include the cost of training, teaching aids (except for the purchase of manuals in certain languages) and in certain cases, the registration fee for the Lilate test. They do not include the cost of meals, transport or accommodation for the participant, except in special cases.

As this is a self-funded course, payment does not give rise to an invoice or certificate of attendance. Payment must be made on enrolment, in cash and without discount:

• by credit card (on site in 1 instalment)
• by PAYBOX mail (remotely)

However, the trainee may, on express request, obtain a receipt of payment issued by the establishment's accounting agency. The training completion certificate will be sent on completion of the service. Training courses paid for by a public or private funder will be invoiced, in principle, after service has been rendered, with the exception of a few special cases specified in the contract.

In the event that the Trainee's Employer pays for the training costs, from the start of the training course, any hours not completed by the Trainee will be due by the Employer as a commercial forfeit and may not be the subject of a request for reimbursement or reimbursement from its OPCO.

When payment for training is covered by an OPCO, it is the responsibility of the participant's company:

• to communicate this information to the training organization upon receipt of the quotation in order to draw up the contract.
• to settle any sums not paid by the OPCO in the event of training costs indicated in the quotation not being covered in full, (registration fees, Lilate test registration, etc...). The attendance certificate and enrolment forms will be sent to the financer at the end of the training, with the exception of a few special cases specified in the contract.

In the same way, the trainee will receive an end-of-training certificate.
The invoice will be sent according to the provisions set out in the quotation.

5. Cancellation

5.1 Withdrawal

In accordance with article L.6353-5 of the French Labor Code, the Trainee has a period of ten (10) days to withdraw from the contract from the date of signature of the training contract. This period is extended to 14 (fourteen) days for distance contracts (L.221-18 of the French Consumer Code). In the event of withdrawal or abandonment by the Trainee before expiry of the withdrawal period, no sum may be demanded from the Trainee. Nevertheless, in the event that the Trainee has completed part of the training service, Inalco may invoice the Trainee for all costs incurred, i.e.: administrative costs amounting to 30% of the total value of the training as well as the costs of the training, calculated on a prorata temporis basis.

5.2 Cancellation at the initiative of the participant

In accordance with article L.6353-7 of the French Labor Code, if a Trainee is prevented from attending the training course for a reason of force majeure, duly recognized by the DFC (unforeseeable, insurmountable event external to the parties) and notified by the Trainee, the contract may be terminated. The Trainee must inform DFC, by registered letter with acknowledgement of receipt, of any abandonment or cancellation due to force majeure, enclosing all relevant supporting documents. In the event of duly recognized force majeure, the sums actually spent or committed for the implementation of the training course up to the date of receipt of the registered letter with acknowledgement of receipt will be due, calculated on a prorata temporis basis of their contractual value.

Except in the event of force majeure and the withdrawal period, no reimbursement will be made after the start of the training course. A financial indemnity corresponding to the full cost of the training course scheduled and not carried out is payable to the Trainee.

Any training course begun is due. No cancellation (absence or withdrawal), and therefore no reimbursement, can be made after the start of the course. Force majeure - Force majeure is defined as an unforeseeable, insurmountable event external to the parties.

5.3 Cancellation at the initiative of the DFC

The Continuing Education Department reserves the right to cancel, postpone or modify the training schedule. In this case, the Continuing Education Department will notify the Trainee no later than 48 hours before the start of the course. The Continuing Education Department will reimburse the Trainee for any training hours not actually taken. However, no compensation may be paid to the Trainee for the cancellation, postponement or modification of the training schedule. In any event, the Trainee will not be reimbursed for any booking, travel and/or accommodation expenses incurred.

In exceptional circumstances, the Continuing Education Department reserves the right to replace the trainers initially scheduled to provide the training with others who guarantee training of identical quality. The Continuing Education Department also reserves the right to adapt, at the initiative of the training manager and in compliance with the educational objectives, the content and means used as initially defined in the training model. In particular, training courses may be provided remotely in the event of an event preventing the group from meeting on the premises of the establishment (e.g. prolonged strike, obligation to close the establishment following a case of force majeure, etc.).

In the event of partial completion of the training action due to Inalco, invoicing will be made on a pro rata basis of the hours completed in relation to the number of hours planned.

6. Protection of personal data

The personal information we collect is used solely by Inalco. In accordance with law no. 78-17 of January 6, 1978, relating to information technology, files and freedoms, and law no. 2018-493 of June 20, 2018, relating to the protection of personal data, adapting law no. 78-17 of January 6, 1978 to European regulation 2016/679 and European direction 2016/680, you have a right of access, copy, rectification, opposition, portability as well as a right to limitation of processing and a right to erasure on data concerning you. To exercise these rights, simply send a letter to Inalco's DFC bureau 2.09 65 rue des grands moulins 75013 Paris, which is responsible for data processing (formation.continue[a]inalco.fr).

7. Ownership

Language teachers and speakers at Inalco's SCFC cultural conferences retain full copyright on the content of training courses and on written and audio documentation, provided to trainees. Any reproduction, modification or distribution to third parties of all or part of the documentation is forbidden without the written agreement of the teachers and speakers.

8. Case of dispute

If a dispute or difference cannot be settled amicably, the Paris court will have sole jurisdiction to settle the dispute.

9. Internal regulations of the Inalco DFC

By signing his training contract, the trainee acknowledges having read the internal regulations of Inalco and the Inalco DFC and undertakes to comply with their provisions: